Tidbits
Sleepover at Ikea - Maybe this is the only way to get to the $1 early enough…
A ramen bath - Japanese spa with special baths resembling instant noodles. I wanna play!
Old age homes for dogs - 1) Old dogs don’t like to be abandoned at strange places. 2) Playing with young puppies will probably cause the older dogs to die faster due to exhaustion.
A remote-controlled pigeon - Oh the poor thing…
An article on a brilliant method of teaching grade schoolers about bats and rabies. I smell a lawsuit.
Will trade beer for Crumpler bags. Tempted by the beanbag and messenger bags…
Photos
Welcome to Rogers’ Infinite Hold Hell
June 16, 2006, 2:56 am
It’s been so long since I’ve used Rogers for internet, I’ve almost forgotten what it was like calling them. Now that they’ve introduced their monthly quotas and port throttling, I’m never going back to them ever again. But unfortunately, I had to call them today to activate Mike’s new Rogers SIM card (eBay order that finally arrived, even though the seller did not reply to a single one of my increasingly desperate emails). Poor Mike, first he had to wait nearly half a month for the sim card, and even then he still don’t have a number. He tried activating online, and some lady called him back saying he needed to call this other 1-866 number to activate his plan.
So after dinner, I gave the number on the back of the sim card package a call, and got placed on hold. 45 min later, Mike came upstairs and told me to call the 1-866 number instead (which he neglected to tell me about). So I gave up on my hold and called the number, and got a busy signal. As soon I hang up, the phone ran, and magically I was back on hold with Rogers. They called me back after I hung up! I waited a bit on hold, and tried the other number again. Busy, and again Rogers called me right back. Nooo! I am gonna be stuck on hold forever! I can never hang up without having Rogers call me right back. I mean, the more useful thing is for them to call me back when the operator is available, instead of keeping me on hold forever and ever!
And the story gets even better. Mike deciphers his ambiguous scrawl for me, and I tried it with a 9 instead of 8. It told me the number was changed to a 1-900 number. Hmm, tricky. Oh wait, the 0 is a 6. Yes, finally connected! ...more holding… Yes, connected to, an operator!
Rogers: “Do you have a pay as you go card?”
Me: “Umm, no, was I suppose to get one?”
Rogers: “Yes, please go to a Rogers store to pick one up.”
Me: “Can I get it from you?”
Rogers: “No”
Me: “Can I get it online?”
Rogers: “Yes, but they can take up to 2 weeks to activate”
Me: “Can’t I just activate it at the store then when I get the card?”
Rogers: “Yes, but they might charge you. Just get the card and call this number back. Activating over the phone is free”.
.. hell yeah it should be free! They should be paying ME for calling in after this experience. I mean, the lady that called Mike originally to give him the 1-866 number could have also mentioned needing a Pay-As-You card first.
Sooo painful, just to save a few bucks by not buying anything directly from Rogers that I don’t have to…
I can just imagine the next conversation with them. So are you an Rogers customer? No, I don’t have cable, I don’t use a landline, and Bell Internet is way superior. I’m only using your pay-as-you service because I can exploit your defective policy system. Thanks for asking!
Why I always fill the address field last in Outlook
And Mike officially resigned from Sandvine today with a very premature company-wide farewell message. He was drafting it up, and got as far as putting in the email address and an incomplete sentence wishing the company well, before he accidentally pressed Ctrl-Enter (yes, the Outlook shortcut for “send"). Confusion and shock erupted. My team lead rushed over asking if he was quitting, and most importantly, was I leaving too. Then Mike’s boss had to send out the announcement email (way earlier than he intended to) that Mike was indeed leaving and his last day will be the 28th, and Mike finished off his farewell letter, yes, the kind that is customarily sent out on the very *last* day. Oops indeed. But at least he got it over with. Sob sob, there goes my lunch buddy!
Tagged: Rant
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© Maggie Tam 2007-2009 www.onechopstick.ca
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